Teresa brings over a decade of customer service and administrative experience to the team, with most of her background gained in the airline industry. Her experience has taught her the importance of attention to detail and creating positive client interactions.
Originally from Austria, Theresa moved to Charlotte in 2012. Her multilingual abilities and global perspective help her connect with Carnegie's diverse client base. She developed her English skills during a year abroad as an Au Pair, an experience that strengthened her ability to build meaningful relationships.
In her role, Teresa supports the team through administrative tasks and ensures clients receive the seamless service they expect. Her organizational skills and proactive approach help maintain the quality experience Carnegie is known for.
EDUCATION & PROFESSIONAL EXPERIENCE
10 + years of customer service
3+ years Administrative Assistant/Executive Assistant